Terms & Policy

TERMS & POLICY

Please read these terms carefully. Ordering an item specifies acceptance of same.
OTGIE is not an authorized dealer for any of the tyre brands we sell and do not claim to be, all our tyres, regardless of condition have been previously owned. Items are sold as is without expressed or implied warranty on a first come first serve basis. We accept Visa, Bank Wire Transfer and Debit Cards. All funds must be in US Dollar, €, £ and MKW

Return Policy

Your complete satisfaction is our number one goal. We are happy to offer a replacement on the return of any product purchased from OTGIE, provided that arrangements for the return are made within 3 days of the date you receive your purchased item. We do not accept refunds, however if you are not satisfied with the quality of any of our products, please notify us immediately and we will deliver a replacement item within 24 hours.

The product must be unaltered and faulty to be returned. The item must be returned within 3 days from purchase date. Shipping cost is paid by the customer. Goods that have been altered will not be accepted for replacement.

PRIVACY POLICY

On The Go Import and Export (OTGIE) is committed to protecting the privacy of all customers.

This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information collection, use and sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Third-party Agents

OTGIE uses third-party agents for several business purposes, including credit card validation, and shipping. These agents are permitted to use your personal information only to provide OTGIE with a specific service and not for any other purpose. OTGIE makes every effort to preserve your privacy, but we may need to disclose personal information when required by law.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.

Shipping / Postage

All our prices do not include postage fee. The charge on postage is based on weight and size of the package. 

Tripling the tyres or doubling the tyres incurs extra charges. We always send a quote to the customer which must be approved before we ship/post the package.